SdVLes Sentiers du VinENFR

Privacy policy

Updated · May 2026

Document to be completed and reviewed by a legal professional before final publication.

This policy describes how Les Sentiers du Vin collects, uses, and protects the personal data of website visitors and customers, in accordance with the General Data Protection Regulation (GDPR) and French data-protection law.

Data controller

[Guide / company name] Address: [Postal address] Email: contact@lessentiersduvain.fr

Data collected

We collect only the data strictly necessary to provide our services:

  • Booking: name, email, phone, number of participants, chosen hike, date.
  • Payment: no banking data is stored by us. Stripe processes and stores this information on its own secure servers.
  • Contact form: name, email, message content.
  • Technical navigation data: server logs (anonymized IP, browser type) kept for site security.

Purposes

Your data is used to:

  • Confirm and fulfill your booking (confirmation emails, last-minute contact).
  • Issue a voucher in case of cancellation.
  • Reply to messages sent via the contact form.
  • Compile anonymous internal statistics to improve the service.
  • Comply with our legal and accounting obligations (invoice retention).

Legal basis

Processing is based on contract performance (booking), legal obligation (accounting, tax), and our legitimate interest (site security, service improvement).

Retention

Booking data is kept 10 years for accounting purposes. Contact messages are kept 3 years after the last exchange. Server logs are kept 12 months maximum.

Recipients

Your data is neither sold nor transferred to third parties for commercial purposes. It may be shared with technical providers strictly necessary to deliver the service:

  • Stripe (US/EU) for payment — PCI-DSS certified.
  • Resend (US) for transactional emails — Standard Contractual Clauses signed.
  • Supabase (Singapore) for database hosting — Standard Contractual Clauses signed.
  • Vercel (US) for website hosting — Standard Contractual Clauses signed.

Your rights

Under the GDPR, you have the following rights regarding your data:

  • Right of access: obtain a copy of your data.
  • Right of rectification: request correction of inaccurate data.
  • Right to erasure: request deletion of your data (subject to legal retention obligations).
  • Right to restriction and objection.
  • Right to data portability.
  • Right to lodge a complaint with the CNIL (www.cnil.fr).

Cookies

The site uses only strictly necessary technical cookies (session, cart, language preference). No advertising or third-party analytics cookies are placed without your consent.

Contact

For any data protection question or to exercise your rights: contact@lessentiersduvain.fr.